Be transparent with your employees
Twyla Garrett, president and CEO of Growth Management Services Inc. in Raleigh, NC, said that her construction business, like so many other businesses, was hit hard this year. While construction workers were considered essential, it was up to her company to protect employees on site amid a shortage of personal protective equipment.
Meanwhile, Garrett had to keep up with ever-changing government ordinances, and adapt to fluctuations in workers’ availability.
To foster greater trust with employees, she strove to be flexible in managing them and transparent in all communications. She says the key to making it through difficult times is to keep open and constant communication to all, relaying both good and bad news.
She even offered money management lessons to her staff to help them find a way through tough times.
“Stay the course; adversity as a business owner is what makes you a better person and ultimately a better owner,” Garrett advises.